Instead it will say, “captions are required for all titles published in the U.S.

The publishing error does not specify why files are rejected. If caption files don’t meet Amazon’s standards, filmmakers will be met with a publishing error. In order for your files to be approved by Amazon, avoid these common SRT file submission errors:Īmazon carefully reviews each caption file submitted to Prime Video Direct. SRT files are the most common caption files submitted to Prime Video Direct. SCC (Scenarist Closed Caption) with a.DFXP Full/TTML (Timed Text Markup Language) with a.stl file extension (Spruce Subtitle file format which also has an. The following file formats are accepted by Prime Video Direct:

There are a wide range of closed caption files content creators can choose from.

However, if you plan to publish content in Japan without Japanese audio, you must have burned-in Japanese subtitles and metadata.įurthermore, the language of the title metadata must be the same as either the audio or caption language. Keep in mind that captions are currently unsupported for Japanese. For instance, if you’re publishing a show or film in the United States, it must have English audio as well as English captions. The listing language of a video file should match the location’s supported languages. If you’re submitting content to Prime Video Direct, it’s important to follow these specifications in order for your caption files to be accepted. Amazon understands that ensuring a positive viewing experience means accommodating all users.Īt a company like Amazon, accessibility is at the core of their operations. Some viewers may be deaf or hard of hearing, non-native English speakers, or just prefer to watch video without sound. In order to provide a consistent viewing experience for all viewers, the customer-obsessed company requires closed captions for video content submitted to Prime Video Direct. With a paid subscription and internet connection, viewers can stream original and previously aired television shows and films. One of Amazon’s many offerings is its online film distribution platform, Prime Video Direct, which allows independent publishers to distribute content on Amazon Prime, home to over 100 million members worldwide. Today, it has evolved into the largest e-commerce company in the world, providing its customers with a variety of services such as consumer products, electronics, media, and more.

Amazon prime subtitles out of sync